Billing Support
Get help with subscriptions, payments, and billing questions
Banned Account
Understanding BetterWaifu's bans and how to appeal a ban
Upgrading Your Subscription
How to upgrade your BetterWaifu plan
Request a Refund
How to get a refund
Canceling a Subscription
How to cancel your BetterWaifu subscription
Credits Not Received
What to do if your credits weren't added after payment
Double or Multiple Charges
Why you might see multiple charges and how to resolve them
Legacy Plans
Information about legacy CCBill and DeviantArt subscriptions
Generation Issues
Troubleshooting when image generation isn't working
Account Deletion
What happens when you delete your BetterWaifu account
Need More Help?
Can't find what you're looking for? Our support team is here to help.
Open Support Ticket (Discord)